Clients have the right to file a grievance, complain or state their opinion without fear of retaliation.
How to file a complaint or grievance:
- Contact Solvista Health’s Advocacy Office, 3225 Independence Road, Cañon City, CO 81212; 719-276-5457
- Health Colorado: 9925 Federal Drive Ste. 100, Colorado Springs, CO 80921; 800-804-5040; Ombudsman: 877-435-7123
- Office of Behavioral Health: 3824 West Princeton Circle, Denver, CO 80236; 800-811-7648
- Department of Regulatory Agencies, Mental Health Section, 1560 Broadway, Suite 1350, Denver, CO 80202; 303-894-7800
- Office for Civil Rights: 200 Independence Ave., SW Room 509F, HHH Building, Washington DC 20201; 1-800-368-1019; OCRMail@hhs.gov; http://www.hhs.gov/ocr